Link with ERP creates greater efficiency for DAMEN Schelde Marine Services

Damen Schelde Marine Services which was part of the Schelde has been a household name in the maritime sector for more than 150 years. What once began as a part of Vlissingen shipyard in 1921 as a licensee of Sulzer, has now grown into a global supplier of high quality diesel engine parts. With deep-rooted technical expertise and a team of 50 specialists, Damen supplies parts such as cylinder liners, piston heads, fuel equipment and other engine components. In addition, the company offers services such as engine service and parts overhaul, always with a strong focus on, quality, reliability, customer satisfaction and durability.

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Link with ERP creates greater efficiency for DAMEN Schelde Marine Services

Linking with ERP software

Streamlining processes

Adoption within the company

Seamless and noiseless

Data integration between HubSpot and ERP software

To further optimize internal processes and serve customers worldwide even more efficiently, Damen Schelde Marine Services opted for a link with their ERP system. This integration ensures faster order processing, better inventory control and more grip on the supply chain.

“Service is not just in our name,” said Damen Schelde Marine Services. “By investing in smart automation, we can keep our promises to customers and maintain our high standards in a rapidly changing market.” As the first authorized licensee of Sulzer engines and with a history of innovation and craftsmanship, Damen Schelde Marine Services continues to build a future where reliability, efficiency and customer focus are key.

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Still human work

Continuous development

HubSpot continues to continually develop the platform. New updates are released daily and betas are already planned. This means that the team is constantly developing to help the company move forward. Together with the driven people at Damen Schelde Marine Services, we meet regularly so that they can continue to make optimal use of the platform. This allows them to respond even better to opportunities, work better together and build valuable data within their own CRM environment. These training courses are fully applied to the wishes and working methods of Damen Schelde Marine Services.

Working Method

A strategically designed link

Using a strategic approach, we ensure that the link between HubSpot and the external platform works properly and flawlessly. How we do that?

We explain that in 5 clear steps.

We start by understanding your business and processes. What challenges are you currently facing and what are possible solutions. In this way, we get a clear understanding of your goals in order to provide the best advice. There are several options when it comes to setting up a link, and it is good to compare the pros and cons. Once this is clear, we move on to the next step: Fieldmapping.

Data is valuable, but only if it is clear and actionable. As part of and following the Strategy Mapping, together we create an overview of the fields and Custom Objects, whether or not they are valuable to your business. In doing so, we also ensure that we make them “dummy proof” as far as possible. That is, we more often choose data fields with dropdown select, multiple checkbox or other fixed options as opposed to open text fields.

After the field mapping, we start developing the link. This happens first in a test environment, so that your daily activities are not disturbed. We make your portal ready for use, so that it can be directly pushed to your portal after testing. If everything works smoothly together, you get an enormously powerful and efficient platform that will make all your employees happy.

Before going live, we test everything in detail. From data transfer to the operation of automations, forms or reports: everything is carefully checked where necessary. We do this in collaboration with you so that feedback can be incorporated immediately. This ensures that HubSpot and the integration work seamlessly together. As a result, you can use the link optimally and you will see this reflected in the efficiency.

When the integration is delivered, training or future support may be needed. That's why we provide hands-on, hands-on training that teaches users how to use HubSpot effectively right away. Even after going live, we remain available for questions and support. After all, in many cases, connections require maintenance or adjustments. We actively contribute ideas for improvements so that you get the most out of HubSpot not only today, but also in the future.

"Addmark is a fine partner for both Damen Schelde Marine Services and Maritime Logistics. Excellent support in the implementation of HubSpot. The cooperation goes very smoothly."

Arnold Suykerbuyk Managing director