HubSpot Service

The service software that gives you all the tools needed to provide the best service to your customers! The service department of your business plays a crucial role in your entire inbound marketing strategy.

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Efficient customer service with HubSpot Service Hub

Nowadays customers expect fast and personalised support across multiple channels. Most customer service teams struggle to keep up with these growing demands. Service Hub brings all your customer data and channels together in one place. Automation and self-service enable you to enhance your entire inbound service strategy.

Through chat functions, help desk automation, knowledge base capabilities, customer feedback surveys, and reporting within HubSpot’s service tool, everything comes together in one clear and intuitive platform.

Service tools of HubSpot

HubSpot Service Hub enables your service team to work more efficiently. Tasks are automated, chatbots are deployed to answer simple questions or direct customers to the right help articles. Respond more swiftly to urgent inquiries by prioritising the correct questions.

Increase productivity through automation and self-service

Spend less time on data entry and more time helping customers. Add automation to tickets for proper prioritisation.

Empower customers to help themselves and reduce the number of inquiries. Turn frequently asked questions into help articles, videos, and documentation.

Support customers in real time on your website. Automatically guide users to the appropriate team members.

Improve your service

HubSpot Service Hub helps your business and your service continuously improve. Through the feedback tool you collect customer insights. Evaluate your tickets, chats, articles, and other services to consistently enhance how you assist customers.
Together with HubSpot marketing, you can turn this feedback into customer campaigns and work even more efficiently.

HubSpot Service Hub pricing

There are different versions of HubSpot’s service software. It begins with the free Service Hub, which is completely cost-free. As your service team and business grow, you can upgrade accordingly.

For the full pricing list, please refer to the HubSpot pricing page.