What is the difference between HubSpot and Salesforce?

Carel Schrier Carel Schrier
1 Jul 2026 - 8 min read

The difference between HubSpot and Salesforce in one sentence: HubSpot is one system you set up yourself, Salesforce is a platform you have set up for you. Everything underneath that, from price to time to live to who ends up at the controls, follows from that single difference.

This page was updated in October 2026. That matters, because Salesforce changed its edition names recently and most comparisons still run on the old ones.

What has recently been renamed

If you are reading a comparison that lists Salesforce editions as Essentials, Professional, Enterprise and Unlimited, it is out of date. Sales Cloud now has three editions: Core, Advanced and Max.

Also renamed: Pardot has been Marketing Cloud Account Engagement since 2022. See our comparison of HubSpot and Account Engagement if marketing automation is your main question.

How the two platforms are built

HubSpot has one data model. Contacts, companies, deals and tickets live in the same Smart CRM, and Marketing Hub, Sales Hub, Service Hub, Content Hub and Data Hub are layers on top of it. Adding a hub extends the same system rather than connecting a second one.

Salesforce grew through acquisitions. Sales Cloud, Service Cloud, Marketing Cloud, Slack, Tableau and MuleSoft are each their own product with their own data model and their own administration. That is not a criticism, it is a different choice: you buy depth per domain instead of coherence across domains.

The practical consequence: in HubSpot, "marketing can see sales data" is the default state. In Salesforce it is something you configure.

Where each platform is stronger

HubSpotSalesforce
CoreContact-driven, built from marketing outAccount-driven, built from sales out
Marketing automationIn the core of the platformSeparate product (Account Engagement or Marketing Cloud)
Complex sales processesGood up to a pointClose to unlimited through custom development
Website and contentIncluded, on your own domainNot included
Who sets it upMarketer or sales managerAdmin or developer
Time to liveWeeksMonths
EcosystemOver 1,700 appsLargest on the market, thousands of apps

Where Salesforce is genuinely ahead right now is customisation at object level. Territory management, assignment rules across multiple criteria, scoring on your own objects, approval flows with dozens of steps: you can build all of that there without hitting a ceiling. HubSpot has custom objects on Enterprise, but it is a lighter version.

Where HubSpot is ahead is the path from visitor to customer on a single record, with nothing to synchronise along the way.

What does it really cost?

Price matters when choosing a CRM, and so does being clear about what you are comparing. An earlier version of this page put a team of 50 at 75,000 dollars on HubSpot against 236,000 dollars on Salesforce. That set HubSpot's mid tier against Salesforce's top edition, so it overstated the gap. Here is the fair version.

If you are starting with HubSpot in EMEA now

Since 1 October 2026, Sales Hub is no longer sold separately to new customers in EMEA. You buy one edition for the whole platform and pay per GTM Seat: €100 per seat per month on Professional and €175 on Enterprise. For 50 users that is €60,000 or €105,000 a year, with marketing and service included. Source: the Flexible Seats-and-Credits Pricing Supplement, checked on 22 October 2026.

Those figures are in euros and the table below is in dollars, so convert before you put them side by side. Note what each one buys as well: with HubSpot this is the whole platform, with Salesforce it is a sales application.

The old per-hub model, if you are already a customer

If you are already a HubSpot customer, your contract runs on the per-hub model. List prices as of October 2026, in dollars. The Salesforce figures were checked on the Sales Cloud pricing page on 22 October 2026; HubSpot does not publish its figures in machine-readable form, so those come from matching third-party sources and were last checked on 11 October 2026.

50 users, per yearList price
HubSpot Sales Hub Professional ($100 per seat)$60,000
HubSpot Sales Hub Enterprise ($150 per seat)$90,000
Salesforce Sales Cloud Core ($195 per seat)$117,000
Salesforce Sales Cloud Advanced ($395 per seat)$237,000
Salesforce Sales Cloud Max ($550 per seat)$330,000

Compare comparable editions and it is $90,000 against $117,000. Real, but nowhere near a factor of three. The factor of three only appears when you put Salesforce's heaviest edition next to HubSpot's mid tier, and that is a sales argument rather than a comparison.

What appears in neither table and counts in both cases:

  • Onboarding. On the old per-hub model this was mandatory on HubSpot Professional and Enterprise, a one-off $1,500 and $3,500 for Sales Hub. The Flexible Seats-and-Credits Pricing Supplement covering the new EMEA model does not mention onboarding at all and publishes no figure for it, so ask about it in your quote.
  • Implementation. This is where the real difference sits. A Salesforce rollout typically runs into tens or hundreds of consultancy hours. HubSpot implementations are smaller, because there is less to configure.
  • Administration. Salesforce assumes an admin. Budget for a part-time or full-time role, in-house or hired. It is often the largest line of all and it appears on no pricing page.
  • Discounts. Both vendors negotiate, certainly on multi-year contracts.

Which one do you choose?

Salesforce, if

  • your sales process is so specific that off-the-shelf software does not cover it
  • you have an admin, or you are willing to hire one
  • you work in a regulated sector with heavy demands on permissions and auditing
  • you have hundreds of users across multiple countries and legal entities

HubSpot, if

  • marketing and sales have to work from the same data without an integration layer
  • you have no separate admin and do not want one
  • content and website are a serious channel
  • you want to be running within a quarter rather than within a year

Both, if

Salesforce as the system of record for sales, HubSpot for marketing, connected through the two-way integration. That is a common setup at companies that are not replacing Salesforce but do want to speed marketing up.

Migrating from Salesforce to HubSpot

We have done this migration several times, including for Saysimple. What we learned:

Do not bring your old setup with you. The temptation is to move every field, rule and report across. That gives you a new system with old problems. A migration is the one moment you can clean up without an argument.

Expect fewer fields than you think. In nearly every Salesforce environment we open, a sizeable share of the fields is largely empty. Those do not need to come.

History is not all or nothing. Contacts, companies, deals and their activities come across. Whether you bring ten years of closed deals is a choice, not a requirement.

Frequently asked questions

Is HubSpot a full CRM or just marketing?
A full CRM. The Smart CRM is free and holds contacts, companies, deals, tasks and reporting. The hubs are paid layers on top of it.

Can HubSpot do as much customisation as Salesforce?
No. HubSpot Enterprise has custom objects, calculated properties and API access, but anyone who genuinely needs deep customisation gets further with Salesforce. That is a deliberate choice by both vendors.

How long does a migration from Salesforce to HubSpot take?
It depends on complexity, in practice six to twelve weeks for a mid-sized organisation. Moving the data is the fast part; rebuilding the processes is what takes the time.

Do HubSpot and Salesforce work together?
Yes, through a native two-way integration. Contacts, companies, deals and activities sync, and you set which system leads per object.

Which is cheaper?
On list price HubSpot, at every comparable level. The biggest difference is not licences but implementation and administration, and there the gap is wider than the table shows.

Other comparisons

Help making the choice

We are a HubSpot partner. That does not make us impartial, but it does make us honest about when HubSpot is not the right fit. In half an hour we will look at your sales process, your team size and who is going to run it, and tell you which way to go.